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The Benefits of Automation for SMEs

Automation is taking over so many aspects of the workforce, now. Small and medium-sized businesses may be reluctant, to begin with, automation, but by avoiding it they are also avoiding multiple benefits that come with artificial intelligence. Alexa and Google have transformed our homes and smart automation can transform businesses of any size.

Despite what people think, automation isn’t as new as many believe. Automation has been an integral part of 21st-century life, it is just evolving as technology evolves. It makes complete sense to automate your SME, and we’ll explore all the benefits.

Let’s dive into the benefits of automation.

1. Why shouldn’t we use humans?

The talks of automation always raise the very serious question of “will AI replace human workers?” The short answer to this is, absolutely not. Integrating automation into your company should elevate your team members, making their workload easier, and simplifying tasks. It shouldn’t replace any job or worker.

Automation is consistent – perfect for admin tasks that need to be completed at a similar time, in the same way, every day. Automation techniques are also great with traceability – they will always track what they did when they did – this helps keep operations streamlined. There is also speed and accuracy that comes with artificial intelligence. Of course, human work cannot be emulated or replaced, but the simplicity that comes with automation should be utilised and embraced. Automation can reduce costs and save time so that human skills and time can be used more wisely.

Using automation tools can be a way to keep your valuable workers happy and fulfilled. When used correctly, artificial intelligence only enhances a team.

So, let’s dive into some of the benefits.

2. Employee retention

Automation has no issue with completing tasks that we would consider boring. Nobody necessarily enjoys counting stock, sticking labels, or manually entering details. As an SME, you may have found that these job roles are increasingly difficult to fill, too. Not many people (if anybody) dream of doing these mundane tasks every single day.

You’ll find that employees that take these kinds of jobs are not going to stick around for the long run. They understandably want to pursue different careers and better opportunities. You can integrate automation into your company to perform these undesirable tasks.

By doing this you will save money that would have been spent on multiple hiring processes. This money saved could go towards elevating the workers you already have with various development schemes, ensuring that they continue working for you and leverage your SME. It’s a win-win.

Robots also don’t need breaks, so your production rates increase tenfold. No longer are employees expected to work crazy hours with little breaks – the robot will do that for them. Little things like set hours and good breaks make a world of difference when you are trying to keep your valued team members.

3. Better employee safety

Automation can make your workers much safer, too. Not only can it take them far away from dangerous environments, but it can eliminate the need for your workers to be in warehouses, near hazardous materials, or in unsafe positions. Many companies choose to automate these aspects to keep their workers safe and put them into more complex roles that will help overall productivity (in a safe way).

4. Better speed, less cost

One of the main reasons why SMEs decide to embrace automation is because of the greater efficiency at a reduced cost. Artificial intelligence has the power to eliminate so much time and effort, whilst saving your company money. Not only that but they are completed much quicker and errors are eliminated.

For small and medium-sized businesses, getting more done for less money and time should be a priority. This is an integral way that you can grow your company.

It’s also worth mentioning that there is also a faster ROI when it comes to automation. With fewer resources, automation can accomplish a lot more in a lot less time. This is beneficial for your ROI.

Consistent quality

Automation isn’t as volatile as a human. The job will always be done the same, in the same amount of time, in the same circumstances. Your products or services will remain consistent – something that customer service benefits from. Over time, with the help of automation, you can consistently deliver a high-quality product or service to your customer. Not only that, this will only begin to grow as your company carries on evolving.


When you integrate automation into your company, you are also automatically adapting to market demands. You can follow updates and quickly adapt your automation efforts, this is also great when making quick adaptations for the future of your company. Being able to quickly adapt in any circumstance is integral to success, automation allows you to be ready for anything that might get thrown your way.

Overall, SME business automation is an all-around net positive, despite fears that it may be taking over jobs. Increased sales, better customer satisfaction, higher ROI, and happier employees are just some of the benefits you can expect from automation.

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